Returns & Refunds

No Quibbles Guarantee

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If you are not satisfied with a product that you have bought, please return it to us for a full refund. We regret, however, that we cannot refund return postage costs for non-faulty products.

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Organic Mantras makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent.

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Please see the Delivery Policy page for detailed information on delivery timescales. If your order has not arrived within these timescales, customers should contact Customer Services as follows:

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Customer Services

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Organic Mantras

Golf Gardens, Kolkata, West Bengal 700095, India

Tel: +91 90733 73234

Email: info@organicmantras.com

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Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number, and should be forwarded to our Customer Service Representatives at the address above.

If your purchase from Organic Mantras is found to be damaged or unsatisfactory, please return it to us per the instructions above for a full refund. Refunds for valid claims will be made via the same method or bank transfer.

You may cancel your order by informing us of this by emailing info@organicmantras.com any time up to seven days from receiving delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 14 days of receipt of the goods or within 30 days of your cancellation, whichever is earlier.